I live in Glasgow, Scotland and I am an empathetic, skilled and capable engineer who is passionate about technology, the DevOps movement and improving the lives of IT professionals through software automation.
I currently work for PagerDuty as a Principal Professional Services Consultant focused on enabling our customers to most effectively leverage the PagerDuty Operations Cloud platform to achieve their business goals, as well as developing the process and technologies to deliver amazing customer experiences.
I previously worked for Chef Software as a Senior Professional Services Engineering Consultant; I was responsible for project management, delivering projects and driving customers’ adoption of Chef solutions & DevOps practices, enabling transformation to higher velocity IT. As a DevSecOps practitioner, I built and evangelised infrastructure, compliance and application automation solutions. Before this, I was a Customer Success Engineer developing trusted advisor relationships based on cultural, professional & technical depth in all things Chef and DevOps.
I was also previously employed at Glasgow University SRC as their IT Manager with responsibilities ranging from IT ops, infrastructure automation and application development to advising the organisation on any/all technical topics both inside and outside of IT.
I graduated from the University of Glasgow in 2009 with a BEng in Civil Engineering. My undergraduate thesis was an investigation into Genetic Optimisation of Structural Systems. During my time at the University of Glasgow, I was actively involved in Subcity Radio as both IT Systems Manager and all round geek.
In 2009/10 I went on to do an MSc in High Performance Computing at the Edinburgh Parallel Computing Centre, University of Edinburgh. My MSc dissertation was an Investigation into different methods of fast polynomial evaluation. After graduating from my MSc, I undertook a PhD at Glasgow with a focus on the application of High Performance Computing to structural & material science problems. However, due to a change in plans I decided to leave after a year and subsequently was employed full time at GUSRC.
I’m also keenly interested in politics, technology, gaming and photography.